FAQ

At AGM Grand Hotel & Spa, we offer a delightful stay with a pool, in-house restaurant, cozy café, and a lively indoor spa. Experience our warm hospitality in captivating sea-facing rooms for an unforgettable beachfront experience.

Booking a room at AGM Grand Hotel & Spa is a breeze! You can book directly at our reception, call us, or use leading OTA platforms. Plus, we’re launching our own online booking system soon for a seamless and shameless booking experience!

At AGM Grand Hotel & Spa, we offer both fully and partial hotel cancellation refund options. For more details, visit our Refund Policy page. Feel free to call us directly if you have any questions about the refund process. We’re here to assist you!

We offer 7 room types: Queen, Superior, Junior Suite, Cottage, Royal, and Ruby (2 types). The Queen provides cozy elegance, Superior boasts additional space, Junior Suite offers premium amenities, the Cottage guarantees a private retreat, Royal exudes luxury and grandeur, while the Ruby ensures a top-tier lavish

experience.

We adore pets just like you, but to ensure the comfort of all our guests, we don’t allow pets at AGM Grand Hotel & Spa. We’re sorry for any inconvenience this may cause.

Yes, our standard check-in time is 13:00, though we strive to accommodate earlier arrivals when possible. Checkout is by 11:00 am. We appreciate your cooperation and aim to ensure a memorable stay. Early check-in or late check- out requests can be discussed based on availability.

Yes, at Mandarmani AGM Grand Hotel & Spa, all our esteemed guests are treated to a complimentary breakfast. Our diverse menu caters to various tastes, ensuring a delightful start to your day by the beach.

During check-out, we offer various payment options at AGM Grand Hotel & Spa for your convenience. You can pay with cash, UPI, MasterCard, Visa Card, American Express, and Discover Card. Choose your preferred method for a seamless and shameless experience!

In accordance with the Indian Government’s tax policy, we apply GST and other relevant taxes to our services. These are standard charges, ensuring we remain compliant with national regulations.

At AGM Grand Hotel & Spa, you’ll find a plethora of nearby attractions to explore, such as the beautiful Mandarmani, Shankarpur, and Tajpur beaches. Enjoy breathtaking sunset views at Digha beach and indulge in exciting activities like boat riding, horse riding, and savoring exotic seafood delicacies.

Welcome to the digital era at AGM Grand Hotel & Spa! Enjoy high-speed Wi-Fi in every room, absolutely free for all our guests. Stay connected and make the most of your stay with us!

Absolutely! We prioritize inclusivity and have specially designed accommodations to cater to guests with disabilities. These rooms ensure comfort, accessibility, and a seamless experience throughout their stay at our resort.

At AGM Grand Hotel & Spa, we’ve got you covered with our own cafe restaurant, indoor spa, and room service for your convenience. Plus, indulge in delectable treats from our very own bakery!

At AGM Grand Hotel & Spa, we offer our guests free parking facilities throughout their stay. Park your vehicle with ease and enjoy a worry-free vacation with us.

During your stay at AGM Grand Hotel & Spa, feel free to reach out to our friendly staff for any assistance you need. We are here to make your stay enjoyable and are happy to help you with anything you require.

Currently, we do not offer a loyalty program at our resort. However, we constantly strive to provide all guests with exceptional service and value. Please check back for any future updates on this matter.

Yes, we provide luggage storage facilities for guests before check-in or after check-out, subject to the hotel management’s discretion. Our aim is to ensure convenience and a seamless experience for our guest.

To ensure a smooth booking experience, our standard procedure requires guests to be at least 18 years old. We look forward to welcoming you to AGM Grand Hotel & Spa!

The hotel strictly prohibits smoking inside cottages, rooms, the restaurant, and reception. However, smoking is permitted on the balconies of cottages and rooms. We appreciate your understanding and adherence to this policy to ensure a pleasant environment for all guests.

Your feedback means the world to us! We value both positive and constructive feedback. Please scan the QR code or click here to share your thoughts. For serious complaints about our service, please fill out the feedback form. We’re here to listen and improve!